Drucker and Falk, LLC Doorman in Norfolk, Virginia
ICON AT CITY WALK APARTMENTS
- The Doorman will represent Drucker & Falk *
- Essential Duties and Responsibilities* include the following. Other duties may be assigned.
Providing prompt, friendly and courteous service to residents and guests.
Responds to all guest/visitor inquiries and resolves service discrepancies accordingly.
Displays a professional posture and post in designated area of main lobby.
Maintains an aggressive awareness of the main lobby and looks for opportunities to initiate service.
Assist resident with packages and greets residents and guests upon arrival.
Must be able to respond to resident concerns and bring concerns to management’s attention.
Responsible for securing common areas each evening, such as-, clubroom and business center and locking the pool gate.
- Special Skills Required*
Strong interpersonal skills and a "guest first" mentality
Demonstrated ability to communicate with residents, guests and colleagues with diplomacy and tact
Ability to successfully interact with people
Good organizational skills
Excellent verbal and written communication skills
High degree of professionalism
Strong customer service/satisfaction philosophy
Polished and professional image/appearance.
High School diploma or general education degree (GED), college degree highly preferred
Prior Hotel/Hospitality Industry experience at a Luxury property highly preferred
Must possess excellent problem solving and time management skills
Proficient with use of technology in the workplace.
Able to work a flexible schedule, including weekends, holidays and evenings
Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation. Equal Opportunity Employer. Drug-Free Workplace.