Drucker and Falk, LLC Doorman in Norfolk, Virginia

ICON AT CITY WALK APARTMENTS

  • The Doorman will represent Drucker & Falk *

  • Essential Duties and Responsibilities* include the following. Other duties may be assigned.

Providing prompt, friendly and courteous service to residents and guests.

Responds to all guest/visitor inquiries and resolves service discrepancies accordingly.

Displays a professional posture and post in designated area of main lobby.

Maintains an aggressive awareness of the main lobby and looks for opportunities to initiate service.

Assist resident with packages and greets residents and guests upon arrival.

Must be able to respond to resident concerns and bring concerns to management’s attention.

Responsible for securing common areas each evening, such as-, clubroom and business center and locking the pool gate.

  • Special Skills Required*

Strong interpersonal skills and a "guest first" mentality

Demonstrated ability to communicate with residents, guests and colleagues with diplomacy and tact

Ability to successfully interact with people

Good organizational skills

Excellent verbal and written communication skills

High degree of professionalism

Strong customer service/satisfaction philosophy

Polished and professional image/appearance.

High School diploma or general education degree (GED), college degree highly preferred

Prior Hotel/Hospitality Industry experience at a Luxury property highly preferred

Must possess excellent problem solving and time management skills

Proficient with use of technology in the workplace.

Able to work a flexible schedule, including weekends, holidays and evenings


Position offers outstanding growth potential, paid sick leave, vacation and holidays, health, dental, life insurance, and 401K participation. Equal Opportunity Employer. Drug-Free Workplace.