Virginia State Government FA150 - Chief Information Officer (CIO) in Norfolk, Virginia

Position Information

Job Description

The Office of Information Technology (OIT) manages the administrative and academic information technology resources for Norfolk State University. OIT provides ubiquitous access to technology over a highly secured wired and wireless CISCO-based network, utilizing a gigabit fiber optic backbone for voice, video, data, and security.

Norfolk State university invites qualified applicants for the position of Chief Information Officer (CIO).

The CIO position requires a knowledgeable IT executive with a higher education experience working and interacting with students, faculty, staff, and administrators. The CIO understands the educational business, as well as the IT business, and provides technology leadership, and management of systems and services. The CIO develops and implements information technology strategic and tactical activities, in alignment with Norfolk State University’s mission and institutional plan.

Reporting to the Provost and Vice President for Academic Affairs, the CIO’s duties and responsibilities portfolio consists of:


  1. Regularly interacting with appropriate people/departments at NSU.

  2. Building and maintaining a positive Information Technology presence on campus.

  3. Establishing rapport, credibility, trust and confidence with stakeholders (both internal and external) on a business and personal level.

  4. Responding promptly and accurately to questions, requests, and issues; ensuring a proactive communication with stakeholders during and after project completion.

  5. Being a strategic business partner, by understanding NSU’s business drivers and converting them into compelling solutions.


  1. Developing a technology budget with vendor contract review, upon approval by the Provost and Vice President for Academic Affairs.

  2. Understanding OIT financials and effectively communicating to management, the financial positions of all projects.

  3. Ensuring accuracy of invoices and IT request across the University.


  1. Creating and implementing Information Technology strategies.

  2. Assessing and anticipating technology projects and recommend appropriate action and expending of appropriate resources.

  3. Directing IT staff in supporting Ellucian Colleague and/or any ERP system the university may adopt and implement, networks, telecommunications, client services support, IT Strategic Planning, and other essential information technology functions.

  4. Effectively measuring, documenting and reporting IT contributions, efforts, performance and success.

  5. Understanding technology contracts and explaining contract components to management and team members.

  6. Presenting solutions in the context of business value; articulating NSU’s needs by describing compelling events, critical success factors, and necessary technology improvements to support the institutions’ strategic goals.


  1. Selecting team members, setting high expectations and coaching and mentoring members of the OIT team and community.

  2. Consistently remaining knowledgeable , committed to continuous process improvement and documenting effective practices.

  3. Supporting formal and informal training which prepares individuals for higher levels of responsibility.

  4. Forward thinking in identifying subsequent IT plans and strategies to include goal setting and project management activities/planning.

* EEO STATEMENT NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.*

Minimum Qualifications
  1. Considerable demonstrated knowledge of applications development, systems development methodologies, project management, organizational planning and implementation.

  2. Considerable demonstrated knowledge of management practices and principles relating to enterprise information system administration.

  3. Considerable demonstrated knowledge of common practices and trends in, and affecting institutions of higher education.

  4. Considerable demonstrated knowledge of academia/shared governance.

  5. Demonstrated ability to advise, direct, train, and evaluate IT staff in work activities.

  6. Demonstrated ability to build and lead teams, think outside the box and apply solution-oriented creativity.

  7. Demonstrated ability of building effective relationships with both internal and external stakeholders to include resilience, dedication, commitment, listening and ability to learn.

  8. Demonstrated ability to supervise the work of others.

  9. Demonstrated ability to set, monitor, and change priorities among multiple competing constituencies.

  10. Demonstrated ability to communicate effectively, both verbally and in writing, and convey matters to large diverse audiences (students/staff/faculty) via presentations.

  11. Excellent stress, and time management skills.

  12. Must possess a minimum of 7 years of progressive management as a higher education CIO or IT leader, or equivalent combination of higher education and business experience.

  13. Bachelor’s degree in Computer Science, Information Technology, or similar discipline, or equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

Preferred Qualifications

Master’s degree in Computer Science, Information Technology, or similar discipline, or equivalent combination of education and experience that provides the requisite knowledge, skills, and abilities.

Special Requirements
  1. Candidates may show interest by submitting, in its entirety online, an application and all required application material.

  2. Applicant is solely responsible for ensuring application and material thoroughly reflects their knowledge, skills, and abilities, as it relates to the advertised qualifications.

  3. A complete application, including all previous employment, salary history, and education, for full consideration, must be received online by 11:59PM of the “Job Close Date.”

  4. Applicants who list “see resume” or “see Curriculum Vitae” in lieu of completing the application may miss the opportunity for full consideration.

  5. NSU conducts background checks on all candidates identified as finalist for employment. The type of background check(s) performed is dependent upon the type of position for which you have been identified as a finalist, which may include: criminal history, sex offender registry checks, reference checks, degree validation, driving records, license verification, credit history review. The results of background checks are made available to University employing officials. You will be required to sign an Authorization to release form

Contact Information


Office of Human Resources









Working Title: FA150 - Chief Information Officer (CIO)

Role Title: Administrative - Professor - 01126

Job Open Date: 02/14/2018

Open Until Filled: Yes

Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?: No

Hiring Range: Salary commensurate with credentials and experience.

Agency: Norfolk State University (213)

Agency Website:

Location: Norfolk - 710

Position Number: FA150

Job Posting Number: 1034501

Type of Recruitment: General Public - G

Does this position have telework options?: No

Bilingual/Multilingual Skill Requirement/Preference: No

Job Type: Full-Time (Salaried)

Job Type Detail: Salaried Faculty- S-2

Pay Band: UG